Getting started step by step

1. Sign up

Visit the 'sign up'-page and follow the instructions.

VoipPro offers accounts in EUR & USD.

Ratelists, billing & payment & in the currency you choose. Separate ratelists do apply for EUR & USD.

Please note that we cannot change the currency of an account once it is created.

After the application has been approved, you will receive your login data by Email (Username & Password).

With these login data, you can visit the 'Login'-page, and enter the myaccount area.

There you can see our Ratelists, download your invoices and CDR's, insert fixed IP addresses, and make prepayments

2. Making payments

In your myaccount area you will find various payment methods such as Bank Transfer, Moneybookers, Ukash, CashU, Credit Card & Paypal

Just follow the payment instructions for the payment method you would like to use.

3. Rates

Click here for our rates overview.

4. Available routes

We offer 3 different routes:

  • VoipPro Grey -> lowest possible rates, no guaranteed quality
  • VoipPro Standard -> low rates, good quality
  • VoipPro Premium -> slightly higher rates, very good quality

To select a route to terminate a call, please proceed as follows:

for example for calls to Germany:

  • VoipPro EUR/USD Grey: 00001 49 12345678
  • VoipPro EUR/USD Standard: 00 49 12345678
  • VoipPro EUR/USD Premium: 00000 49 12345678

5. Getting connected

The username & password you received from us can also be used to connect to our SIP connection server in order to make calls.

Settings are as follows:

Username: Your VoipPro username
Password: Your password
SIP/Proxy registrar:
Domain/Realm (optional):
STUN server:

If you would only like to connect using fixed IP addresses, you can insert your fixed IP addresses in your myaccount area.

After that, you can connect by using the following VoipPro-IP address:



If you are using a hosted voip softswitch provider, please check that you ONLY use IP addresses which are uniquely assigned to your account.

Following codecs are supported:

G.711 (64 kbps)
G.726 (32 kbps)
G.729 (8 kbps)
G.723 (5.3 & 6.3 kbps)
GSMFR (13 kbps)
iLBC (20ms & 30ms)